Helpful answers
Flooring FAQ
This flooring FAQ Las Vegas customers can use covers pricing, inventory, clearance items, samples, measurements, and visiting the showroom.
Quick answers before you visit.
Inventory can change quickly, especially on clearance and remnant items. If you see something you like, call or request a callback so the team can confirm availability.
Need a fast answer?
Call the showroom and ask about the product name, size, color, or clearance item you are viewing.
Pricing and Availability
Why do some products say call for pricing?
Some products depend on current stock, size, quantity, and availability. Calling or requesting a callback helps the team confirm the right price and avoid showing outdated information.
Is the inventory on the website always current?
The website is intended to show available products, but inventory can change quickly. For time-sensitive items, especially clearance and remnants, contact the showroom to confirm before making plans.
Can I reserve a product?
Contact the showroom with the product name, color, size, and quantity needed. The team can explain what is available and what the next step should be.
Products and Samples
Can I see products in person?
Yes. Visit the showroom to see colors, textures, and product options in person. Photos are helpful, but flooring is much easier to judge when you can see the material up close.
What information should I bring when shopping?
Bring approximate room measurements, photos of the space, and any color or style inspiration. If you are matching existing flooring, bring a sample or clear photo if possible.
What does size mean on product pages?
For many products, size refers to the construction or plank format available for that color. Different sizes may have different thicknesses, wear layers, square footage per box, or stock quantities.
Clearance and Remnants
Are clearance items first come, first served?
Yes. Clearance items and remnants are limited quantity and may sell quickly. It is best to call before visiting if you are interested in a specific item.
What is a carpet remnant?
A carpet remnant is a remaining piece of carpet from a roll. Remnants can be a good fit for bedrooms, offices, closets, rentals, and smaller projects when the size works for the space.
Can clearance items be returned?
Clearance and remnant policies may vary by item. Ask the showroom team about the return or exchange policy before purchasing.
Installation and Ordering
Do you install flooring?
Pay It Forward Flooring sells flooring materials and does not provide installation. If needed, ask the showroom team what information an installer will usually need before ordering materials.
How do I know how much flooring I need?
Start with room measurements and include extra material for cuts, waste, and layout. The exact amount can depend on the product, room shape, and installation pattern.
Can I order more later if I run short?
Sometimes, but exact availability can change. It is usually better to plan carefully up front, especially for clearance items, discontinued products, and dye-lot-sensitive materials.
Can I use the room visualizer before choosing a product?
Yes. The room visualizer can help you compare color direction before visiting the showroom. It is especially useful when deciding between lighter, warmer, gray, or high-variation flooring, but real samples should still be checked in person before making a final decision.
Do I need matching trim, molding, or adhesive?
Many projects need more than the main flooring material. Doorway transitions, reducers, stair noses, quarter round, baseboards, and adhesives can affect the final result. Ask the showroom team what finishing pieces are available for the product you are considering.
Should I call before coming in for a specific product?
Calling ahead is recommended if you are shopping for a specific color, clearance item, remnant, or quantity. Inventory can change during the day, and confirming availability before you visit helps avoid planning around a product that may no longer have enough square footage for the job.
Still have a question?
Send the product name, project details, or photos and the team can help point you in the right direction.